Crystal Estates

Unsurpassed service is what you can expect from Thai Nguyen, Broker, GRI, and CEO of Crystal Estates. We?ve had 7 previous refinances, and no broker topped Thai in terms of broker scrutiny. Thai was extremely helpful and informative throughout every phase of... (more)

Unsurpassed service is what you can expect from Thai Nguyen, Broker, GRI, and CEO of Crystal Estates. We?ve had 7 previous refinances, and no broker topped Thai in terms of broker scrutiny. Thai was extremely helpful and informative throughout every phase of the refinancing process. He seems to be working all the time, sometimes late into the evening if there?s still work that needs his review. He must have a very patient and supportive family because no question of ours was ever unanswered at the end of the day. His attention to detail and anticipation of client needs grows from his deep dedication to high achievement. No mortgage broker will serve you better. It is be our pleasure to recommend Thai Nguyen and Crystal Estates for all your real estate needs.
Sincerely, John and Nancy Larkin (less)

My wife and daughter and I are very fortunate to have found Thai. He is highly dedicated, respectful, honest, patient, knowledgeable, informative and helpful. He takes pride in being an outstanding agent/broker and gives his clients the best service... (more)

My wife and daughter and I are very fortunate to have found Thai. He is highly dedicated, respectful, honest, patient, knowledgeable, informative and helpful. He takes pride in being an outstanding agent/broker and gives his clients the best service available. He has helped us with every single aspect there is to buying/owning a home. First he helped me get approved for an FHA loan, which I didn't think was possible because of my past foreclosure and bad credit.

Next, we looked at more than 50 homes over a six month period and put offers on most of them. It was very frustrating dealing with the listing agents and it was very difficult to get them to accept our FHA loan offer. Several agents basically told me that they wouldn't sell their house to me unless I used their lender. Even though, if I had agreed to this, Thai would receive less money since he wouldn't be brokering my loan, he told me to do whatever I need to get the house. There are a lot of agents/brokers out there that only care about how much money they make. They don't care about families that need a home. Thai truly cares about his clients and always has their best interest in mind.

The home we ended up buying did not accept our first offer and was also a short sale. Combined with our FHA loan, this took a lot of patience and persistence on behalf of Thai to get us our house. Up to the very end, even after we signed everything at the title company and gave them the down payment, other people involved in the closing process were incompetent and almost forfeited our chance of buying our home. Again, Thai was on top of everything and got these people to do their jobs.

After we finally got our house, we needed a contractor to remodel it before we could move in with our 10 month old daughter. I had no idea where to start or what I needed to do. Thai again came to the rescue and acted as a project manager for us. He connected us with a couple of contractors who could meet our modest budget but also give us what we wanted. Thai also did most of the designing and planning. He even took us shopping for a lot of the big price items and he knows where to go to get good deals. My granite counters were $260 a slab! He did a lot of shopping for me even on his own. Every time he saw a good deal on something he'd let me know.

I could go on an on with positive things to say about Thai Nguyen. Like how he also got my home owners insurance for a pretty good rate. But I think I've said plenty already. Thai Nguyen is a very nice person and a great agent/broker. Expect the best from him. (less)